Refund policy
At RadiArmor, your satisfaction is at the heart of everything we do. If you aren’t completely happy with your purchase, we’re here to make things right. Our goal is to ensure a smooth, worry-free return experience that reflects how much we value your trust.
Easy, No-Hassle Returns
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You can return any item within 30 days of delivery.
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A proof of purchase (such as an order confirmation or receipt) is required to process your return.
How to Start a Return
We’ve made the process simple:
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Contact our support team through:
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Email: info@radiarmor.com
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Share your order number and a brief explanation of the return.
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Our team will guide you through the next steps to ensure a smooth process.
Refund Process That Puts You First
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Once we receive and inspect the returned item, you’ll be notified of the refund status.
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Approved refunds will be credited to your original payment method within 5-10 business days.
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Shipping fees are non-refundable unless the issue is due to our error (e.g., defective or incorrect items).
Return Shipping That Works for You
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Return shipping costs are the customer’s responsibility unless the return is due to our mistake.
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For your protection, we recommend using a trackable shipping service.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
